The tech industry's obsession with emerging technologies has led to a disconnect from the needs and desires of ordinary people. A recent encounter with a techie enthusiastically explaining a supposedly groundbreaking discovery about large language models (LLMs) highlights this issue. The acquaintance was excited about the idea that knowledge can be structured into language, allowing ChatGPT to potentially understand user requests with minimal input. However, this fixation on niche technological advancements often overlooks the practical needs of non-technical individuals. The All-In Podcast has been cited as an example of this phenomenon, where discussions often prioritize theoretical possibilities over real-world applications1. This disconnect has significant implications for the development of technologies that are supposed to serve the broader population. So what matters to practitioners is recognizing that technological innovation must be grounded in a deep understanding of user needs, rather than just chasing after novel ideas.